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Please read our delivery information page for delivery services and surcharges.
  • Most deliveries are made within 3 working days of purchase.
  • Most deliveries will need to be signed for.
  • All goods are subject to availability.
  • Deliveries are made on our behalf by third party providers

Deliveries will be made between the hours of 8am and 6pm and upon delivery the goods should be inspected before signing the driver's delivery note. If there is any visible damage, it is important to sign for the goods as damaged on the delivery note.

Please Note: Deliveries are made on our behalf by a third party carrier and whilst we make every effort to ensure that deliveries are made on a specified day, we cannot guarantee deliveries and will not enter into claims for compensation should a delivery failure occur. In these rare circumstances we will, of course, make every effort to rectify the problem with the utmost urgency.

Returns and exchanges

CANCELLATION AND RETURNS POLICY

1.1 If you wish to cancel your order:
(a) you can notify us by email to [email protected] or by phoning 01884 675801 before we have despatched the goods to you; or
(b) where goods have already been despatched to you, by returning goods to us in accordance with clause 1.2 below.
1.2 You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
1.3 Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
1.4 The rights to return the goods to us as referred to in clause 1.3 will not apply in the following circumstances: -
in the event that the product has been used
in the case of software, audio or visual products, where the packaging has been unsealed

The provisions of this clause 1.4 do not affect your statutory rights.

We want you to be entirely satisfied with every purchase made from Super Tramp and are proud of the quality, range and advice that we offer. If you wish to return an item for exchange or you have decided not to keep it:

The address for returns is Jet Sports Ltd, Unit 5a & b, Lucas Way, Hitchcocks Farm, Uffculme, Cullompton, EX15 3FA

Telephone 01884 675801

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Company Registration No 8543371 | Vat No. GB 216139232